Saturday, January 17, 2009

Cleaning Service! Yay!!

A couple of days ago, I woke up in one of those cleaning mania moods, wishing I'd never have to see any dust or dog hair anywhere in my house again and getting frustrated that no matter how much I clean, the dust just keeps coming back in this wonderful city of ours. If only someone would come in once in a while and just clean everything without me being really involved in the process. Well, my good friend Google soon turned up the name and number of a person who runs a cleaning service in Gurgaon that does just that!

They clean up your new apartment before you move in, they come in and thoroughly dust your house, they scrub your floors of all the grime that seems to collect in the corners no matter how many times you mop, they clean all the crevices and corners of your bathroom - even behind the geyser and on top of the cabinets, and inside the exhaust fan, and they even clean your window panes and fans! If I sound really excited about this, it's because I am!

I've only tried their bathroom cleaning service so far, and I was very impressed. The cleaning guy showed up on time, with all his supplies neatly packed up in one bag. He needed nothing from me...just initial guidance on specific parts of the bathroom that I wanted cleaned. After that, he was on a roll. He was really thorough - spent 4 hours cleaning 3 bathrooms. And when he was done, I didn't want to stop staring at my bathroom! I slept in a really good mood that night just knowing I had sparkly loos!!

From what I've heard so far, the prices seem alright. For example, they charged me Rs. 350 for three bathrooms. After I saw how much time the guy spent cleaning, I thought it was well worth it. I don't know what the other services cost yet - they don't have a fixed rate list since they need to evaluate the amount of work involved before they give you an estimate. However, I do plan to call them back next week for more cleaning work based on what I've seen so far. I really hope they keep matching my expectations in terms of professionalism and quality...I'll post an update here either way.

The name of the person who runs this service is Simer and his number is 9810425457. Please leave me a comment if you need any more details.

52 comments:

Vaibhav said...

Hey Manika, what's up?

This is awesome news. We really need to have services like these. Great of you to bring this to our notice.

If you don't mind, how about sharing any web address that they have?

I would like to also do an article on my website about them (Now that you have an experience with them, I can use it to tell people about it)

Manika said...

Excellent! Please go ahead and write about them...I don't have a web address though. If I find one, I'll send it across.

Dolon said...

wow neat .. will try them out ..

How do we know said...

Woman!! You are a rock star!! Never have i found a blog that is so useful to my specific information needs.. i know u r a woman .. just because! :-)

Thank you for this blog.. am taking my son to intellitots tomorrow.. which part of GGN do u live in ? (i have a sneaky suspicion that you live close to where we are)

Manika said...

How do we know,
Thank you so much for your comments on my blog! Glad you find the info useful...also glad that you're leaving your impressions on on the places I've written about.

I live on Sohna Road in Vatika City:-)


Manika

monica said...

Hi! Thanks for sharing your experience. I was thinking about using a professional service for my own home. My mother in law was coming over at short notice and my house was not in a "presentable" state. I tried to get in touch with simer but could not. I searched the net and invited Mr.Singh from Arrow Housekeeping for complete house cleanup. Five uniformed guys worked the whole day and had everything clean by 6:00. I did not have to lift even a finger. My mom's comment the next day sums up their performance-PERFECT. The kitchen, bathrooms, wooden flooring in bedrooms, everything was so clean like new. This service is a boon for us working ladies. I am sure, I will never be able to live with my maid's cleaning now.

Manika said...

Hi Monica! Thanks for sharing your experience. Would it be possible for you to leave a comment here with the cleaning company's phone number as well?

monica said...

Hi! Manika, Would you believe it, my cell has some virus problem. I lost the company's number. I pulled his number from the net now. The contact number is 9953036795.

Manika said...

Thanks, Monica!

Flaneurbanite said...

Hi Manika - this is excellent! What are their prices like - a general idea would be good. Asking you instead of calling them because I'm in London (but might want to use their services in Gurgaon):)
Thanks!

Manika said...

Hi Shilpa! I only used them for the bathrooms once and they charged me Rs. 350 for all three. You can also call Arrow Housekeeping when you're here - don't know their prices but another reader left their number in this comments space. I'm so glad to have this sort of service here now!
Hope you're doing well!

Flaneurbanite said...

Thank you! Doing well, thanks:) Hope you're doing great!

Meg said...

I have never posted a comment before. But I am compelled to write a thank you for the posting on cleaning services. We moved to Gurgaon about 3 weeks ago. After reading all the horror stories about maid agencies, we are very wary about having a live in. Of course, we are losing the battle with he dust.

Anyway, just spoke to the owner of Arrowhead. If his service is as professional as he sounds, my view of living in India will exponentially improve. Will send update after the service tomorrow. This posting is a God send.

Meggie

Meg said...

I have never posted a comment before. But I am compelled to write a thank you for the posting on cleaning services. We moved to Gurgaon about 3 weeks ago. After reading all the horror stories about maid agencies, we are very wary about having a live in. Of course, we are losing the battle with he dust.

Anyway, just spoke to the owner of Arrowhead. If his service is as professional as he sounds, my view of living in India will exponentially improve. Will send update after the service tomorrow. This posting is a God send.

Meggie

markt said...

Meg,
Any experince to share form the cleaning service? Need to arrange my own and your comments valued.
Also any price info
Thanks/M

Anagha said...

Hi Manika !

Thanks a ton ! We are new in Gurgaon and I happened to come across your blog.. boy am I so happy :)

Will definitely try the cleaning service out . Btw we are also going to shift in Vatika City .

Manika said...

Hi Anagha! Welcome to Vatika City...I'm sure you'll like it here. Are you in Iris?

By the way, if you haven't already, I recommend you call Arrow Housekeeping (number in one of the comments here)...they sound better/more professional than the one I wrote about although they're also more expensive.

Anagha said...

Hi Manika !

We would be shifting in by next week into Primrose . I did call the Arrow housekeeping , but they were not able to provide services during the dates I needed . Yes but they are definitely more professionally and surprisingly less expensive than the other guy .

Mandira said...

Hi, Would like to thank you for such a wonderful blog. I recently shifted to sector 56. Living in rented flats does involve fair bit of shifting. I should know since this is our 3rd flat in 4 years. But this time I had the good fortune to come across your blog and hire the cleaning service that you mentioned- Arrow. I would usually take 2-3 days of leave to get the house cleaned and make in liveable... it is so tiring to clean other peoples mess. This time I went refreshed and in a good mood to office on Monday. Thanks to the superb job done by them.

Mukesh said...

Greetings:

I am new in Gurgaon and in need of a professional house cleaning service. The postings on this blog are dated. Anyone has more recent experience with any of the cleaning companies? Thanks in advance.

Sonal

markt said...

I am still using the service and am happy with them. recommended

Mukesh said...

Thanks for your comment. Do you mean you are still using Arrow? If so, can you please post name and contact phone number? Thank you.

Sonal

Manika said...

Hi SOnal,

I've been using Arrow as well and been very happy with them. You can call upender at 9953036795.

Manika

Mukesh said...

Thank you Manika. How much does Arrow charge to say for example clean a three bedroom/three bathroom apartment?

Sonal

Manika said...

They'll need to give you an estimate based on your specific requirements, but a full cleaning for the size you're saying including kitchen, bathrooms, floors, glass windows etc. is about 3 or 3.5K i think...not sure about updated rates though.

Manika

Tom said...

Hey here you also get Cleaning Services with the help of Facility Services

As they provide the best Facility Services you all can check this out.

AMIT KUMARR said...

Hi. I am writing on a friend's behalf. She is not able to reach Simer with the number provided. Could you please provide her latest contact information? It would really be helpful. Amit Kumarr

YenKay said...

Hi...thanks for the useful info....
Has anyone had any experience with any pest control agency around sohna road?...any recommendations?
Thanks in anticipation

Vagabond said...

Hi manika, i moved in to Vatika yesterday and was looking on the net for arrow cleaners and spotted your blog. The guy you used seems to be a lot less expensive than the Arrow guys, would you have another number of his?

Vagabond said...

Hi manika, i moved in to Vatika yesterday and was looking on the net for arrow cleaners and spotted your blog. The guy you used seems to be a lot less expensive than the Arrow guys, would you have another number of his?

Radheshyam said...

Hi Monika,
Your blog is really very helpful. I am new to gurgaon so need ur help if u r aware of any agency who can provide gud part time maid as me n my wife bth r wrking.
If u hve used ny service provider in d part do lemme knw n plz share if u hve ny idea abt d cost factor 4 a 3 BHK house.

Thanks,

Manika said...

Hi,

I don't really know of a good maid agency in the area...all the agencies I've come across so far are really less than satisfactory. The best way to get a maid in my experience has been through word of mouth, which is of course more difficult.

If anyone else reading this has an agency they can trust, please do leave a comment.

Manika

Strongly Opinionated said...

We went for Arrow after reading this blog but are extremely disappointed with them. We have just renovated our home and wanted the loos and the kitchen to be cleaned thoroughly before using them for the first time. We told Arrow this and asked them to take care of the fixtures and hardware specially since we had been told that the metal gets tarnished if strong cleaning agents and acids are used. They assured us that they will take care.

So we got the shock of our lives when ALL the fixtures in one loo and most fixtures in other loos were badly tarnished. It seems the works were pouring acid all over all walls/tiles and it splashed onto the nice expensive fixtures, totally contrary to their sales promise.

We escalated to Upender who came to see our place late in the evening. He told us that such damage is to be expected and that fixtures should be able to take some cleaning agent abuse. And that he has done places in 'Aralias' and has never heard of such a thing. We told him that we would have bought his logic if the fixtures were old but these are brand new (fitted yesterday). And that if you put acid on fixtures in Aralias or in Jor Bagh, the same damage will happen. He waived his charges but has left us with damage worth tens of thousands of rupees.

My recommendation - don't touch Arrow. They are pricey and offer horrendous service with very little attention to detail.

Manika said...

Hi Strongly Opinionated,
I feel terrible that you had a bad experience with Arrow. I'm also really surprised since I've personally used arrow lots of time and never been disappointed. In fact, there's a particular guy who always cleans my light fixtures and fans and he always seems to know what he's doing.

Thank you for writing and letting this group know of your experience though...so we know to take extra care with them or find an alternative.

By the way, I found out about another agency called Spic and Span...don't know much about them yet but will be sure to post if I try them.

Manika

poonamsharma124a said...

Wanted to share my experience with Arrow's cleaning service. We utilised their service for a move in cleaning in DLF PH-V. We have come from abroad and found that the house that our agent had arranged was in a pretty bad condition. We stayed in a hotel and were looking for some agency to clean the place. We came across your blog and decided to call Arrow. We were a little concerned as there was a negative comment but there were some good comments too. We discussed the same with the company's owner. He was quite frank about the same and assured us that they had moved past that and had put in practices to ensure it did not happen again. His team worked whole day and in the evening we were very happy with the results. It was more than what we expected and were impressed. I would surely call them for a repeat service once we have settled in.

Neat and Clean said...

Hi All,

This blog started in complementing the services i had provided to a lady residing in vatika city.. I would like all the readers of this blog to know more about our services please visit out website and few details are given below.

NEAT and CLEAN PROFESSIONAL CLEANING SERVICES

Services we offer:
• Bathroom Cleaning
• Kitchen De-greasing
• Floor scrubbing and cleaning
• Move-in/ out clean-ups
• Complete house dusting and vacuuming
• Carpet cleaning
• Sofa cleaning
• AC servicing
• Party clean-ups
• Customized clean-ups
• Business house clean-ups
• Extensive cleanups for Villas, Mansions and Penthouses
www.neatandclean.in
Contact Person : Simer
Contact no. 9654990092

Software Development Company said...

thanks for this information

Software Development Company said...

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AD said...

hi Manika,
I just want to say that u r doing an excellent job... am shifting in Nirvana country Fresco in September... after staying so many years in Delhi it was really lil difficult for me to shift in a new place... but your blog came as the blessing of God.. thanks so much for helping me in so many ways... love you... take care..
regards Ambbali Dutta

Manika said...

Thanks Ambbali for your kind words!!

Thomas Abraham said...

is there any creche that takes care up to 10:30 in the night as I am working late

Manmeet said...

Great...I am delighted to know about such a service in Gurgaon...

Thanks

Starry-eyed nut said...

A little late in responding, but I have come across an decent agency in delhi called Sharma placement. While I have changed maids quite frequently the good thing is they have stuck to their promise of replacements and money return. They can be reached at abhay 9811429177.

Pachyderm said...

Hi do you know if Simer has any alternative numbers? Cannot reach the numbers given at the site, and hoping to get some pre-diwali cleaning done!
Arrow was a very bad experience two years back. The team sent by the owner was inadequate in number, plus they were slow, and the owner returned in the evening and pulled them out in a hurry saying only this much can be done and no more!! It was actually hilarious, how I was taken for a ride (while coming for the survey, everything was promised included the use of floor cleaning machines!)

Pachyderm said...

Hi can someone give me an updated number for Neat and Clean (they are unreachable at the numbers given) or give me leads to an alternative service?

Arrow was a horror when I used them two years back. So all was promised during the survey and estimate, including the use of fancy floor cleaning machines.
On the cleaning day, the team that was sent was late, inadequate in number, spent the first half working real slow, and by the time it was dark, the owner came in and rounded up his team and left, saying only this much can be done and no more!! Apparently cleaning the kitchen top was his idea of cleaning the kitchen, once the payment had been made...

Living in Gurgaon said...

hi Pachyderm,
I'm really surprised to hear about your experience with Arrow. Have been using them a lot and have always been happy. Don't have the number for Neat and Clean but i found a flier for another service called Scrubbers just after I saw your comment! Here it is: 9968645908. I haven't tried them out - just saw the ad in my building. Let me know if you end up trying them...will be nice to have another review and option.
Thanks,
Manika

Pachyderm said...

Hey Manika, maybe I caught him waking up on the wrong side of his bed, or maybe it was just busy season! Who knows? Experiences vary vastly, but the nicest thing about your blog is that we get to air all opinions! :-)

Pachyderm said...

So here is are two recommendations related to thios post:

1> Cleaning services

I used the services of Eight Management Services, run by Mr Anil Yadav (no. is 9910144774) for domestic deep cleaning. Very pleased with the service. He has just started this, has a MNC corporate background, so has a good mix of professionalism and the eager to deliver attitude of a new businessman. I have also learnt a fact of life... this is such a tiring job that the team will start out all enthusiastic in the morning, and by end of the day the attention to detail just flags. So make sure you focus on the critical areas first!

2. Very good pest contro, services from a comapnt called Indo Asia pest control, run by a Mr Deepak. They also did a very professional job, which I have found missing in the ISS Pest Control (erstwhile Godrej). Their no. is 9811403024

Pachyderm said...

So here is are two recommendations related to thios post:

1> Cleaning services

I used the services of Eight Management Services, run by Mr Anil Yadav (no. is 9910144774) for domestic deep cleaning. Very pleased with the service. He has just started this, has a MNC corporate background, so has a good mix of professionalism and the eager to deliver attitude of a new businessman. I have also learnt a fact of life... this is such a tiring job that the team will start out all enthusiastic in the morning, and by end of the day the attention to detail just flags. So make sure you focus on the critical areas first!

2. Very good pest contro, services from a comapnt called Indo Asia pest control, run by a Mr Deepak. They also did a very professional job, which I have found missing in the ISS Pest Control (erstwhile Godrej). Their no. is 9811403024

Asheesh Sabharwal said...

Hi .. I've had a bad experience with many cleaning service providers until i came across SPACEWORX !
These guys are true professionals. It was a phenomenal cleaning service experience. You can book a service online on www.spaceworxindia.com or call a service advisor on 80-10-10-8000.

Green House said...

Oh,
Really Gurgaon is the best place for living with family. recently i was lived in new delhi. Just a couple of days shift in gurgaon.
house cleaning services
Thanks..

O.P.Singh said...

This is a very helpful blog. I recently moved from Mumbai. My property dealer was supposed to have the apartment ready to move in but on reaching I found that the cleaning was half done. I had to spend the night in company guest house. I came across this blog and called a few numbers. I hired Arrow Solutions since others were either too expensive or unavailable or not reachable. There were some negative comments on the blog and I was a bit worried. However my conversation with Mr. Singh was reassuring. My apartment was in pristine condition when the job was finished. My wife was very happy and we were very impressed. Thanks to this blog, I was able to find what I was looking for.